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We
have selected the most common questions our customers ask
below. Please select the type of enquiry you would like
to make from the list below.
How
do I request a catalogue?
Our website contains the same information as our catalogue.
Its also interactive. However, we are sympathetic and understand
that some people prefer the written word. The easiest and
quickest way for you to get hold of a catalogue is to download
a copy at Catalogue.
Alternatively, if you'd prefer we can post you a copy of
the catalogue, you'll just need to submit your details to
us in the form provided at Catalogue.
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When will my order be delivered?
We undertake to deliver all of our products within 4 weeks
of the date of your order, subject to your availability
to receive the goods within the 4 week timeframe.
We will call you approximately 3 days before delivery to
arrange a mutually convenient delivery time.
See Delivery
for more details.
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How do I pay for my purchases?
Call us on the above number and pay using most major credit and debit cards, including
Visa, Mastercard, Switch and Solo.
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Will you confirm my order?
When your order has been received and processed an Order
Acknowledgment will be posted to you, including your card receipt if you paid by card over the phone. You should receive this within 2-3 working days.
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Will you send an invoice with
your delivery?
Yes, we send invoices together with your goods when they
are delivered. Please ensure that you take care of your
invoice. You will need this in the event that you wish to
return goods.
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Can I get a VAT receipt?
We will only send you a VAT receipt once the 14 day return
period has expired. Please email us using the email form
in our Contact Us
section at the expiration of the 14 day time period quoting
your order number.
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How do I contact Slot Furniture?
We've provided detailed information on how to contact
Slot Furniture at Contact
Us
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